The right of withdrawal means that the buyer can return the item to Byvoks without giving any reason, even if there is no defect and even if it has not been delivered.
The buyer must notify Byvoks of their intention to exercise the right of withdrawal within 14 days after receiving the item, the required information about the right of withdrawal, and the withdrawal form. If the buyer receives the withdrawal form and the necessary information at a later time than the delivery of the item, the withdrawal period begins on the day the buyer receives the withdrawal form and the information.

For the right of withdrawal to be exercised, the product must be delivered to Byvoks in the same quantity and condition as the buyer received it. The product must be sent back to Byvoks in its original packaging, together with a completed withdrawal form.

When exercising the right of withdrawal, the item must be returned as soon as possible, within a reasonable time. Byvoks is obliged to refund the full purchase price to the buyer within 14 days from the day we receive the item. The buyer pays the return shipping costs.
Disputes

The parties shall attempt to resolve any disputes amicably. If this is not successful, you may bring the matter before the Consumer Council near where you live. All disputes shall be resolved in accordance with Norwegian law. If the matter is brought before the courts, it shall be decided in your (the buyer's) place of jurisdiction, which is normally near where you live.