Byvoks Help Center

Answers to what shoppers ask Byvoks most, organised by topic.

All questions

About Byvoks

• What does Byvoks actually sell?
• Who are Byvoks products for?
• Why choose Byvoks instead of flowers, gift cards or a bottle of wine?
• Where is Byvoks based, and is it a Norwegian company?
• How do I choose between Byvoks and a scented candle from the grocery store or brands like Skandinavisk or Yankee Candle?
• Is the coffee from Byvoks actually good, or are the labels just funny?
• Is Byvoks anything other than scented candles from the grocery store or brands like Skandinavisk and Yankee Candle?
• What makes Byvoks different from other gift shops?
• What do you mean by Byvoks "putting the comedy into commodities"?
• How does Byvoks differ from buying scented candles from Skandinavisk, Yankee Candle or a regular gift basket?
• What makes Byvoks products seem humorous rather than just products?
• Who is behind Byvoks, and what is the organisation number?
• Is Byvoks a registered Norwegian company I can trust?
• What is Byvoks' concept in one sentence?
• What does the name Byvoks actually mean?

Products and range

• What are the scented candles made of?
• What kind of olive oil is Extra Slutty Olive Oil?
• Should I choose whole beans or filter ground?
• How big is the bottle of Extra Slutty Olive Oil?
• Which Oslo districts have you made your own scented candles for?
• Do you have a scented candle for Greenland in Oslo?
• How big is the scented candle I get, really?
• What is your coffee brand actually called?
• What's the deal with the political scented candles or election coffees?
• What is the Olebu scented candle, and is it suitable as a cabin gift?
• Do you have your own coffee with a humorous twist for someone who is renovating or building new?
• What is the story behind the Olebu scented candle?
• What is the Eau de Ny Kåk scented candle, and who is it for?
• What do you have that is suitable for a cabin trip?
• Do you have coffee with a political theme, such as Arbeiderkaffe or Høyrekaffe?
• What is the difference between Custom candle and the ready-made district candles like Eau de Stavanger?
• Do you have a scented candle that is suitable for cabin coziness?
• What is the Olebu candle, and why is it called that?
• Can I give coffee as a gift without it seeming sad?
• What kind of humor do your coffee names have, such as Ny Kåk Kaffe?
• How many district candles are there to choose from?
• Does Byvoks sell anything other than scented candles, coffee and olive oil?
• What is the Olebu scented candle?
• Do you have a scented candle with a reference to Stavanger?
• What is Ny Kåk Kaffe, and when is it best suited?
• What's the deal with the political coffee varieties such as Høyrekaffe and Arbeiderkaffe?
• Do you have coffee with a Christmas flavor?
• What is 19-Trikken Kaffe?
• What is the difference between Julekaffe Vol. 1, 2 and 3?
• Can I choose between whole beans and filter ground regardless of which coffee I choose, such as Ny Kåk or Supermamma Kaffe?
• Who is 19-Trikken Kaffe or Hyttekos Kaffe for?
• Do you have a scented candle that is better suited for a cabin trip than city life?
• What is the difference between Custom coffee and the ready-made coffee varieties such as Ny Kåk or Pappaperm Kaffe?
• What is the Eau de Stavanger scented candle, and is it suitable as a gift for someone who is not from Oslo?
• What is Ny Kåk Kaffe, and who is it suitable as a gift for?
• Do you have seasonal coffee, such as Christmas coffee?
• What is the flavor profile of Pappaperm Kaffe?
• What is Byvoks' election coffee series?
• Does Byvoks make several Christmas coffee varieties, or just one?
• What is 19-Trikken Kaffe?
• What is the Olebu scented candle, and what does it smell like?
• What is the Pappaperm & Mammaperm Kaffe Pack, and who is it for?
• Is the coffee from Byvoks its own brand, or just Byvoks with a label?
• Are there scented candles with themes from Stavanger, or are they just Oslo districts?
• What's the deal with the political coffee varieties such as Arbeiderkaffe and Høyrekaffe?
• What kind of gift is Extra Slutty Olive Oil actually intended for, given its slightly cheeky name?
• Are Bybrygg and Byvoks coffee the same?
• What distinguishes Julekaffe Vol. 1, 2 and 3 from each other?
• What is Custom Olive Oil, and can I get text on the bottle?
• What is the difference between Julekaffe Vol. 1, Vol. 2 and Vol. 3?
• Is Hyttekos Kaffe only suitable for cabin trips, or can I drink it at home too?
• Where is the coffee roasted, in Norway or abroad?
• Do you sell anything other than scented candles, coffee and olive oil?
• What is Ny Kåk Kaffe, and who is it for?
• What is Byvoks' election coffee series, and is it seriously intended?

Personalised gifts with your own text

• Can I have my own text on the scented candle?
• How long does it take to receive an order with your own text?
• How do I create a personalised coffee label?
• How do I create a personalised candle at Byvoks?
• Can I create a completely personalised candle with my own text?
• Is it only the candle label that gets my own text on the custom candle, or also the box?
• How do I go about creating a personalised candle at Byvoks?
• How much text will fit on the label when I order a gift with text?
• Can I order a coffee with text specifically for someone who is going to be a dad or mom?
• Can I choose an illustration on the coffee label, or just write my own text?
• Should I choose Custom Candle or Custom Coffee as a gift with text?
• Can I write whatever I want on the label, or are there limitations?
• What does it mean that the text is part of the product and not an addition?
• Does it take longer to receive coffee with your own text than a scented candle with your own text?
• What happens if the text I want on the candle is too long to fit on the label?
• How much more expensive is it to add your own text to the coffee compared to the standard?
• Can I choose a design in addition to text on custom coffee?
• Is my text printed only on the candle label, or also elsewhere on the custom candle?
• Can I receive a custom coffee gift faster if I am short on time?
• Does Custom Olive Oil cost more than Extra Slutty Olive Oil because it has your own text?
• Can I add my own text to Barnehageansatt Kaffe?
• What should I write on the label for a kindergarten employee?
• How long does it take to receive a gift with your own text?
• How much text will fit on the coffee label?
• Can I create a personalised Father's Day gift with your own text?

Gift ideas for occasions

• Which coffee should I choose for the dad who has just become a dad?
• How do I tell the difference between scented candles, coffee, and olive oil as a gift?
• What do you give someone who has everything?
• What do you give a preschool employee or teacher as a thank-you gift?
• Do you have gift ideas for someone who loves food and cooking?
• What is a good housewarming gift from Byvoks?
• What is a good Mother's Day gift from Byvoks?
• What can I give a dad who is into Pappaperm, besides coffee?
• Do you have any tips for a Mother's Day gift that is not completely standard?
• What can I give a dad who has just started in Pappaperm?
• What is a good housewarming gift that is not flowers or wine again?
• Do you have anything that would be suitable as a gift for someone who loves food and cooking?
• What is a good gift for someone who is turning a year older and already has everything?
• What is a good Father's Day gift with a little humor in it?
• Do you have anything that would be suitable as a Valentine's Day gift?
• What is a nice Mother's Day gift if I want something personal?
• Do you have a coffee that would suit someone who has just moved to a cabin or bought their own home?
• Do you have your own coffee varieties for Valentine's Day with a personal message?
• Would something from Byvoks be suitable as a wedding gift?
• Is Supermamma Coffee a good gift for a new mother?
• How do I choose between Pappaperm Coffee and Pappaperm & Mammaperm Coffee Pack?
• Do you have anything that would be suitable for a 40th birthday or another milestone birthday?
• Can I create a gift package with several Byvoks products for an occasion such as a wedding?
• Can I use Extra Slutty Olive Oil as a gift for someone who cooks a lot?
• Would Byvoks products be suitable as a gift for someone who has just moved into their own home?
• Would any of the products be suitable as a wedding gift?
• Can I give Byvoks products as a gift to someone who is turning a year older and lives in a different city than Oslo?
• Do you have Christmas gift suggestions beyond the corporate packages, intended for individuals?
• What do I give the hostess after a dinner or party?
• Would Extra Slutty Olive Oil be suitable as a wedding gift?
• Can I give a scented candle as a wedding gift?
• How much time should I give myself if the gift needs to arrive by a birthday?
• Should I choose Ny Kåk Coffee or Hyttekos Coffee for someone who has just moved into a new home?
• Do you have anything that would be suitable as a Valentine's Day gift?
• Do you have a coffee that would suit someone who has just bought a cabin or is renovating?
• Would Byvoks products be suitable as a wedding gift?
• Can I give a hostess gift with both a scented candle and coffee from Byvoks?
• Would something from Byvoks be suitable as a wedding gift, or is it mostly for housewarmings and birthdays?
• Should I choose a neighborhood candle, an occasion candle, or a custom candle with completely personalized text?
• Is Byvoks only for people who live in Oslo, or can everyone in Norway order?
• Would Ny Kåk Coffee or the scented candle Eau de Ny Kåk be best as a housewarming gift?
• Should I give Hyttekos Coffee or the Olebu scented candle to someone who loves cabin life?
• Would any of the Byvoks products be suitable as a wedding gift?
• What can I give a colleague who is turning a year older at work?
• Should I choose a scented candle or coffee as a housewarming gift?
• Would the Olebu scented candle be suitable as a gift for someone who loves cabin life?
• Should I give a scented candle or coffee as a hostess gift?
• Do you have a gift that would be suitable for Valentine's Day?
• What is a good gift for preschool employees?
• What do you give preschool employees when your child finishes preschool?
• What is a good Christmas gift for preschool employees?
• Would Barnehageansatt Coffee also be suitable as a gift for a teacher?
• Would this gift also be suitable when an employee leaves the preschool?
• What would suit preschool employees best, coffee or a scented candle?
• Do you have gifts for preschool employees under 500 kroner?
• Would the gift be suitable for assistants and not just pedagogical leaders?
• Would the gift be suitable for the manager of the preschool?
• Would Barnehageansatt Coffee be suitable as a gift for a nanny, AKS, or after-school program?
• When is Father's Day 2026?
• What is a good Father's Day gift for a dad who has everything?
• How much do Father's Day gifts cost at Byvoks?
• How long does it take to have a Father's Day gift delivered?
• Can you send the Father's Day gift directly to dad's home?
• What is Coffee for Father's Day?
• What is Eau de DILF?
• Which scented candles would be suitable as a Father's Day gift?
• What is a good gift for a new dad or a dad in a perm?
• What do I give my grandfather for Father's Day?
• What is a funny Father's Day gift?
• Do you have Father's Day gifts under 300 kroner?
• Can the children help make the Father's Day gift?
• What should I write on a personalized Father's Day gift?
• Do you have gift sets with coffee for new parents?
• Where can I find all the Father's Day gifts at Byvoks?

Ordering, delivery and payment

• How much does shipping cost, and how long does delivery take?
• Can I send the gift directly to the recipient?
• What payment methods can I use?
• Do you ship internationally, and how much does it cost?
• How much does a corporate package cost, and how many do I need to order?
• How quickly can I get a gift if I'm in a hurry, and can I pick it up myself?
• Can I order a corporate package with coffee for the whole office?
• Are the scented candles and coffee in stock, or will I have to wait a long time?
• Do you also ship gifts outside Norway?
• Do you only ship within Norway, or can I order a gift with a message to be sent abroad?
• Can I pay with Klarna or a Vipps-like solution at Byvoks?
• What do I do if I need the gift sooner than the normal delivery time?
• Can I add a message saying that the gift is urgent?
• Can I combine several Bybrygg coffees in one order for multiple employees?
• Are the prices inclusive of VAT, or is it added at checkout?
• Do I need to order corporate packages well in advance if we need them for a specific date, such as a Christmas party?
• Can our company order more than 100 scented candles or 100 coffee bags, or is there a limit?
• Is the coffee from Byvoks freshly roasted, or has it been in stock for a long time?
• Are the scented candles and coffee always in stock, or can some items be sold out?
• Can I pick up the item myself instead of having it shipped?
• How much does a personalized gift cost at Byvoks, regardless of which product I choose?
• Do the prices at Byvoks include Norwegian VAT?
• Are the scented candles and coffee in stock at the same time, or are they sold in limited quantities?
• Can I order a scented candle or coffee without my own text, i.e., just the standard version?
• Do I need to order well in advance if the gift needs to arrive by a specific date?
• Are all prices at Byvoks inclusive of VAT, or are there additional costs at checkout?
• Is there a minimum order size if I only want to buy one coffee with text for a friend?
• Can I order scented candles and coffee together in a combined gift?
• If I want to give a gift with text for Christmas, how early should I order?
• Are the prices on byvoks.com inclusive of VAT, or is it added at checkout?
• Are all prices at Byvoks inclusive of VAT?
• Can I order scented candles and coffee together in one order?
• Can I pick up the order myself instead of waiting for shipping?
• How long does it take to receive a large corporate order with Christmas gifts for employees?
• How much does shipping cost for a gift to preschool employees?
• Can I send the gift directly to the preschool?
• Can companies order Father's Day gifts for employees?

Use, storage and returns

• Can I return a product with my own text?
• How should I store and burn scented candles so that they last as long as possible?
• Do I get the same coffee quality regardless of whether I choose whole beans or filter-ground coffee?
• How should I store olive oil so that it stays in the best condition?
• How should I store Extra Slutty Olive Oil after purchase?
• How long do I have the right of withdrawal for a scented candle without text, and how do I return it?
• Is the coffee from Byvoks freshly roasted?
• Can I use filter-ground coffee from Byvoks in a regular coffee maker at home?
• How do I return a standard scented candle or coffee bag within the withdrawal period?
• Can I choose between whole beans and filter-ground coffee for all coffee varieties, or just some?
• Does the coffee come pre-ground if I choose filter-ground coffee, or do I have to grind it myself?
• What do I do if the text on the label is incorrect?
• Can I return a Father's Day gift with my own text?

Terms, privacy and customer service

• Is Majorstuen in Oslo West or Oslo City Centre?
• Which Oslo district should I choose scented candles from if I am not from Oslo myself?
• Which Oslo district candle should I choose if I do not know the recipient very well?
• Do you have a scented candle with a reference to Gamle Oslo or Grünerløkka?
• Which district is Majorstuen, and do you have a scented candle from there?
• Is Byvoks just an online store, or do you have a physical store?
• How do I contact Byvoks if something is wrong with my order?
• What happens if I want to complain about an order and we cannot reach an agreement?
• Do you write about gift ideas on your blog?
• Can I get GDPR information about how Byvoks processes my personal data?
• How do I contact Byvoks if I have questions about my order?
• What does it actually say about privacy when I shop at Byvoks?
• Do I have to accept any terms when I shop on byvoks.com?
• Does Byvoks have a physical store I can visit?
• How quickly does Byvoks respond if I have a question about my order?
• Can I get a receipt showing that my order is a gift, since it is sent directly to the recipient?
• How do I contact Byvoks if I need a custom solution that is not a standard option?
• Do you have a physical store I can visit or pick up goods from?
• Do you only sell to private individuals, or can businesses place regular orders?
• Is Byvoks a Norwegian store?
• What should you avoid giving to kindergarten staff?
• Can I give the same gift several years in a row?

General questions

• Can the company order Christmas gifts for employees with their own text?
• Do you have candles with themes from other Oslo districts than the best-known ones, such as Grünerløkka or Gamle Oslo?
• Can I buy several gifts at the same time, such as a gift basket with scented candles and coffee?
• How do I choose between Byvoks and a gift basket or box of chocolates?
• What is Pappaperm & Mammaperm Kaffe Pack?
• Are the Christmas Coffee series suitable as a Christmas gift for employees?
• Can I give a coffee gift to someone who is interested in politics or public debate without it becoming a gift with a political message?
• How does Byvoks differ from buying a gift card?
• Can businesses outside Oslo also order corporate packages with scented candles or coffee?
• Are Grünerløkka and Gamle Oslo among the districts Byvoks writes about?
• Should I choose Extra Slutty Olive Oil or a coffee as a gift for a food-loving friend?
• Can I pick up a gift myself instead of waiting for delivery?
• How many grams is a scented candle from Byvoks, and is it suitable as a birthday gift for someone who has everything?
• Are Grønland or Gamle Oslo districts you have created special scented candles for, in addition to Grünerløkka?
• Are Byvoks gifts understandable for someone who is not from Oslo or does not speak Norwegian?
• What is 19-Trikken Coffee, and who is it suitable for?
• Is there a limit to how much text I can write on the scented candle label?
• How much does Barnehageansatt Kaffe cost?
• How much is it customary to spend on a gift for kindergarten staff?
• Is it customary to give a gift to kindergarten staff?
• Can kindergarten staff accept gifts from parents?
• What is a good summer gift for kindergarten staff?
• What does it say on the label of Barnehageansatt Kaffe?
• How much coffee is in the bag of Barnehageansatt Kaffe?
• Should I choose whole beans or filter-ground coffee when the gift is for a kindergarten?
• Is coffee suitable as a gift if the kindergarten does not have a coffee grinder?
• Who roasts the coffee in Barnehageansatt Kaffe?
• What kind of coffee is Barnehageansatt Kaffe?
• How do you brew Barnehageansatt Kaffe?
• Can I buy a gift for the entire kindergarten department?
• How many bags do I need for a kindergarten department?
• Can the parents' group chip in for a joint gift?
• Is a joint gift or individual gift best for kindergarten staff?
• Can I order several bags with different text for each employee?
• When should I order if the gift is to arrive on the last day of kindergarten?
• When during the year is it most customary to give a gift to kindergarten staff?
• Why give coffee instead of flowers to kindergarten staff?
• Why choose coffee instead of a mug with text?
• How does Barnehageansatt Kaffe differ from chocolate or a gift basket?
• Is coffee a better choice than a gift card for kindergarten staff?
• What is the difference between Barnehageansatt Kaffe and regular coffee from the store?
• What is the difference between Barnehageansatt Kaffe and Custom coffee?
• Do you have scented candles that are suitable for kindergarten staff?
• What do you give a kindergarten staff member who does not drink coffee?
• What do other customers say about Barnehageansatt Kaffe?
• Is a bought gift personal enough when it is not made by the child?
• Can I combine the coffee with a drawing from the child?
• Where do I find all gifts for kindergarten staff at Byvoks?
• Is Father's Day coffee whole beans or ground?

290 answers. Last updated 2026-10-04.